Mozy Online Backup Review
Updated: February 28, 2013
ProsMozy is a clear leader in online backup with secure storage and decent backup options
ConsNo phone support unless using a 'Pro' plan
Bottom LineMozy is a well established that will take care of your files. You may not find all of the options you want, but if you want go with 'the safest bet' than Mozy will do fine.
Editor review
Good Service for Personal Use
Mozy is a great service for personal use or people looking for inexpensive online backup.
The backup procedure went very well but the file restore procedure took some time. Typically when you need a file restored you need it right then and are not interested in waiting.
User reviews
2 reviews
Great backup solution
See Pros
Pros and Cons
Mozy stinks
I had trouble from the start - backups not going to their server, file retrieval failed. It never seemed to work properly. And when I contacted support, I was ignored. No response to my e-mails, no one answers their phone (kept getting voice mail). AVOID THEM. I'm trying Backblaze, hope they do a better job.
Personal Backup Plan
Business Backup Plans
Support Options
Company Details
Notable Features:
- Large, world-wide, publicly-traded, established company.
- 24/7 Phone Support for 'Pro' users
- Decent software and features
- Some complaints about recovery failures
- 448 Blowfish Encryption
Company Highlights:
One of the best-known online backup companies, Mozy has some very popular single and multiple user plans. They also offer business plans. Essential features are included in the online backup software and they now support some mobile device access.
About Mozy
Mozy online backup tool was developed by Berkley Data Systems in the year 2005 and acquired by EMC in 2007. Mozy, EMC and Pi form the part of Decho Corporation, which is the market leader in protecting, managing and enhancing digital information.
This online backup tool once installed takes an automated backup of your PC by encrypting the files and storing them at a remote location. This smart backup system only backs up the new data by filtering out the information that is already stored. Mozy, in just 3 years, can boast of more than 1 million customers and is being used by about.com, GE (General Electric), The Wall Street Journal and PC World.
Mozy Facts:
- Headquartered in Seattle, WA and office in Utah, England, Ireland, China, and Canada.
- CEO Josh Coates founded Mozy in 2005, Now is a part of by EMC Corp. (NYSE:EMC)
- 270+ Worldwide Employees
- 1 million online backup customers (60,000 businesses)
- 50 petabytes of secured information
- Datacenters around the globe
Mozy Plans
- MozyHome: All home PC owners get up to 2GB of free disk space. If you want to secure all your important documents, pictures and other important data then you can opt for Mozy’s unlimited backup storage option for $4.95 per month.
- MozyPro: Businesses pay $3.95/computer + 50 cents/GB per month for desktop licenses. Server licenses cost $6.95/server + 50 cents/GB of storage. Businesses can opt for annual or biannual (2 year) subscription at discounted rates. One month subscription is free with every 12 month sign up and you get three months free backup by opting for Mozy’s 2 year plans.
Features of Mozy Online Backup Tools
It takes less than 10 minutes to download and install both Mozyhome and MozyPro. After installation, select the files to backup, select an automated timer when you want the backup and leave the rest to Mozy online backup tool.
Features of Mozy online backup tools and services:
- Mozy makes use of 128 bit SSL encryption for securing the data during the entire backup process. This is the same technique which is used by banks for online transactions.
- To secure your data from hackers or from getting corrupted, 448 bit Blowfish encryption is used in storage servers.
- You can save different file formats at one go and Mozy always performs an incremental update.
- MozyPro server support also provides backup and recovery facility for VMware, SQL and exchange servers, provides windows OS support and network share support.
Mozy Support
- 24/7 Support: Yes
- Phone Support: Yes (Mozy Pro and above)
- Email Support: Yes
- Ticket System: Yes
- Live Support Chat: Yes
- Support Forums: Yes
- FAQ & Knowledge base: Yes
- Video Tutorials: Yes
- Company Blog: Yes
Mozy Awards and Achievements
On 19th May, 2009 CNET named Mozy was honored with prestigious CNET Webware 100 Award in the category of Storage and Infrastructure.
Conclusion
Mozy online backup service is an excellent option. Mozy features security, performance, ease of use and good support. The cost of recovering data from a crash hard disk runs into thousands of dollars; Besides that, strong encryption, low cost and a user-friendly interface makes this online backup tool a must buy.
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